1. Acceptance of Terms
By accessing or using our online course, you agree to comply with and be bound by these terms and conditions.
2. Eligibility
To enrol in our online course, you must:

• Be at least 18 years of age or have parental/guardian consent if you are a minor.
• Provide accurate and truthful information during the registration process.

3. Registration

• You must create an account to access the course materials.
• You are responsible for maintaining the confidentiality of your account information, including your username and password.
• You agree to notify us immediately of any unauthorized use of your account.

4. Payment and Refunds

• Course fees are due at the time of registration.
• We accept various payment methods, which will be specified during the registration process.
• All payments should be done to our bank account indicated and no other method shall be accepted.

5. Course Access and Use

• Access to course materials is granted for the duration specified at the time of purchase.
• Course materials are for personal use only and may not be shared or distributed.
• You may download or print course materials for personal use only.

6. Intellectual Property

• All course materials, including text, videos, graphics, and other content, are the intellectual property of Customer Intelligence.
• You may not reproduce, distribute, or create derivative works from the course materials without express written permission from Customer Intelligence.

7. Code of Conduct

• You agree to use the course in a manner that is respectful and lawful.
• You may not post or share content that is harmful, offensive, or violates the rights of others.
• Any violation of this code of conduct may result in termination of your access to the course without a refund.

8. Privacy

• We collect and use personal information in accordance with our Privacy Policy.
• By enrolling in the course, you consent to our collection and use of your personal
  information as described in the Privacy Policy.

9. Disclaimer of Warranties

• The course is provided on an “as is” and “as available” basis.
• We do not warrant that the course will be uninterrupted or error-free.
• We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liability

• To the maximum extent permitted by law, Customer Intelligence will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the course.
• This limitation of liability applies to any loss or damage, including but not limited to personal injury or loss of data.

11. Modifications to Terms

• We reserve the right to modify these terms and conditions at anytime.
• Any changes will be effective immediately upon posting on our website.
• Your continued use of the course after any changes signifies your acceptance of the revised terms.

12. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of Kenya.
• Any disputes arising out of or related to these terms and conditions will be resolved in the courts of Law.

13. Contact Information

• If you have any questions or concerns about these terms and conditions, please contact us at customerintelligence.iq@gmail.com .

By enrolling in our course, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.